White Paper
Opportunities and Challenges for Self Service in the Contactless Economy
July 26, 2021
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As the world recovers from the impact of the COVID-19 pandemic, it's clear many aspects of life have changed for the foreseeable future, if not forever. Social distancing, frequent handwashing, mask wearing and other actions have become a regular part of our behavior. When it comes to retail, a major impact of the pandemic has been improved acceptance of self-service solutions, including order and pay kiosks, mobile order and pay, and unattended pickup lockers and zones.
So, as lockdowns are lifted and consumers return to brick-and-mortar stores, retailers must be cognizant of consumer acceptance of self-service technology, providing it as one convenient option among a range of options.
About The Sponsor
Zebra Technologies
Zebra’s scan engines for self-service kiosk solutions give customers seamless quick service technology while providing a long lifecycle they can count on.
