White Paper

Managing Electricity Costs with Kiosks and Metering

November 12, 2010

New technology is changing the utility company billing model. Smart meters allow customers to track their electricity usage and monitor fluctuations in the cost of a kilowatt to better manage utility bills. Billpay kiosks are an integral part of the system, allowing utlity companies to implement a prepaid billing program. Such a system:

• Minimizes disconnect and reconnect costs
• Decreases customer service costs
• Increases the number of transaction, improving ROI