White Paper
How Self-Service Solutions Can Drive QSR Gains Through Improved Customer Experience
May 18, 2020
KIOSK teamed up with Hathway, a leading restaurant digital consultancy, conducting an industry survey to better understand consumer attitudes and behaviors toward self-service kiosks in the market today. The study highlights growing preference for self-service alternatives, paired with widespread familiarity and favorable consumer perceptions of ordering via kiosks. Further, average order size statistics tied to automated data driven up-sells have been cited as the key reason restaurant brands are exploring how kiosks fit into their digital ecosystem and guest experience.
About The Sponsor
KIOSK Information Systems
KIOSK Information Systems is a world leader in self-service solutions because of its long history delivering proven expertise in design engineering and manufacturing, application development, integration, and comprehensive support services.
