White Paper
How AI-Powered Tech Is Advancing Touch Systems
June 9, 2021
A technological "gold rush" is emerging as artificial intelligence enables users to interact with computers in ways that were unthinkable just a few years ago. In fact, AI-powered technology is giving rise to perceptual user interfaces like voice- and gesture-based recognition, allowing users to interact with kiosks, displays and other devices with the sound of their voice or the movement of their body. Many proponents of the innovative technologies are touting them as alternatives to touch systems, claiming they'll surpass touchscreens to become the new, dominant modes of human-computer interaction and communication.
But, as history tells us, the user experience determines whether new tech lives or dies, and based on the stand-alone capabilities of voice and gesture, it's difficult to imagine that either can replace the ubiquity of touch systems.
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