White Paper
From the Living Room to the Waiting Room
November 4, 2025
The disconnect between the convenience of at-home digital engagement and the outdated experience of legacy onsite workflows represents a central friction point in healthcare operations. This gap is more than an inconvenience for providers under constant pressure to improve efficiency, reduce costs, and deliver better patient experiences. It's a liability.
QR-enabled kiosks represent a practical solution to that issue. By extending patient portal access into the waiting room through simple, scannable QR codes, kiosks allow patients to move effortlessly from the digital to the physical environment. Instead of filling out forms twice, patients simply scan a code tied to their portal account. The kiosk instantly confirms identity, updates records, and facilitates check-in, payment, and data collection, becoming an extension of digital health engagement.
About The Sponsor
Zebra Technologies
Zebra’s scan engines for self-service kiosk solutions give customers seamless quick service technology while providing a long lifecycle they can count on.
