White Paper
Facial Recognition in Self-Service: Unlocking Its Full Potential
April 15, 2025
Facial recognition technology is rapidly transforming self-service applications across industries such as air travel, banking, hospitality and retail. Its adoption is driven by the need to improve the customer experience while enhancing security and driving efficiencies and cost savings. Businesses today are leveraging this technology to overcome many of the issues associated with manual ID verification and deliver a fast, seamless authentication experience.
While facial recognition offers numerous benefits, challenges such as environmental factors, matching biases and fraud must be addressed to ensure its effectiveness.
To overcome these challenges, businesses must optimize image capture quality, selecting a high-performing facial recognition camera with advanced features such as AI-trained algorithms for matching accuracy, strong encryption for data security and liveness detection for spoof prevention.
Download this white paper to learn more.
About The Sponsor
HID
Powering Trusted Identities
Elevate your kiosk's capabilities with HID’s trusted ID verification, ticket reading and contactless payment devices. Our secure, easy-to-integrate technologies enhance user satisfaction and efficiency, enabling your kiosks, ATMs, ITMs, eGates and POS systems to meet evolving customer needs with scalable, future-proof solutions.
