White Paper

Emerging Trends and Technologies Shaping the Future of Unattended Retail

November 28, 2023

Labor concerns, cost issues and technological advances are all combining to drive a phenomenon known as "unattended retail." Unattended Retail refers to market sectors or segments where transactions and interactions between customers and products or services occur without the presence of a human attendant or cashier. These markets are characterized by automated systems, self-service technologies, and innovative solutions that enable customers to access and purchase goods or services independently.

Unattended Retail offers businesses opportunities to streamline operations, enhance customer experiences, and tap into new revenue streams. With that in mind, what does the future hold for the concept?

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