White Paper
Challenges Facing Today's Self-Service Industry
July 21, 2023
The self-service industry has been rapidly growing in recent years, driven by advances in technology and changing consumer preferences. The global self-service technology market was valued at $33.1 billion in 2021 and is expected to grow at a 9.8% compound annual rate over the rest of the decade, reaching $76.8 billion by 2030. Still, there are several challenges that businesses in this industry continue to face. Among those challenges are technology reliability, maintenance and support and costs.
But one of the primary challenges facing self-service devices is the customer experience. Although self-service machines can be convenient for customers, they can also be confusing and frustrating if not designed and implemented properly.
Download this white paper to learn more about how your organization can improve the self-service customer experience.
About The Sponsor
KioskMarketplace.com - Marketing Opportunities
KioskMarketplace.com is the #1 site for news and information about kiosks and other self-service technology. Our audience includes retailers, restaurants, financial institutions and more.
