Case Study
Billpay Kiosks Enhance Supermarket Customer Service
May 18, 2011
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Grocery store chain Homeland Stores wanted to offer billpay services to its customers, but needed a solution that was inexpensive, easy to use and would process payments quickly. U.S. Payments offered an answer. Since implementing the billpay kiosks from U.S. Payments, Homeland Stores has:
- Improved its ability to focus on customer service
- Reduced complaints about the billpay system
- Increased its capacity to accept payments, appealing to more customers
