October 25, 2019
According to the 2019 Kiosk Marketplace Census Report, retail kiosks — specifically those designed to carry out ordering and payment functionalities — are being adopted and implemented by retailers of all kinds across the country. “Retail order-and-pay was the most common type of kiosk operated this year, marking a significant gain over last year,” the report states.
For most, this probably doesn’t come as a surprise. In fact, a self-checkout kiosk in a retail environment may very well be one of the first self-service kiosks you ever used, or even saw. Over the course of the past decade retailers of all kinds — from the largest “big box” stores to those that are more locally owned and operated — have found innovative ways to implement self-service technologies to provide a more seamless and enjoyable experience for their customers.
Designed with the customer in mind, these solutions are effectively helping retailers drive and improve sales.
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