Software

Zoom kiosk mode enables contactless, virtual receptionist

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February 4, 2021

Zoom Video Communications Inc. now enables a contactless, virtual receptionist in its newly introduced Zoom Rooms product to help organizations safely re-enter the office and sustain an "everywhere workforce," according to a press release.

Zoom users can customize the "start meeting" button on a Zoom Rooms for Touch device in their building to connect visitors with a receptionist. The Zoom Rooms Kiosk Mode is available on all Zoom Rooms for Touch devices.

"As the world plans to safely reopen businesses, educational institutions, healthcare facilities and government entities, we are focused on innovating across our platform to support their needs," Oded Gal, chief product officer of Zoom, said in the release.

"Clearly, the office workspace continues to change. In fact, more than 80% of employees working remote say they'd like to continue to work remotely at least 50% or more once they do return to the office," Craig Durr, senior analyst with Wainhouse Research, said in the release. "But, to accomplish this, employees have to have a healthy, safe and secure conference room experience that meets the needs of today's emerging hybrid workforce. Zoom is well positioned to provide this."

For an update on how the coronavirus pandemic is affecting convenience services, click here.