Restaurants

Ziosk unveils expanded technology suite for restaurants

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October 15, 2020

Ziosk, a provider of a technology platform for guest engagement for restaurants, has expanded its suite of products to help restaurants improve operational efficiency, further facilitate safe and secure contactless payment, and grow the top and bottom line, according to a press release.

Additionally, Ziosk launched its COVID relief pricing program that will waive new restaurant partners' monthly fees until its locations are allowed by local government to operate at 100% occupancy.

The omnichannel Ziosk platform is powered by its enterprise grade software stack, and now features the following technology solutions:

• Ziosk Virtual, a QR code web solution for personal devices that allows for contactless menu browsing, ordering and payment directly from the guest's personal device. Ziosk Virtual is integrated directly into the point of sale, providing a seamless experience for both the guest and the restaurant. Ziosk Virtual is built for table service, fast casual and quick service restaurants.
• Ziosk Mini, a smaller version of the Ziosk Original with a 60% smaller footprint, designed with two-top tables and bar service. With its reduced size, it still offers the benefits of guest facing menu browsing, ordering and contactless payments available on Ziosk Original.
• Ziosk Pro, a handheld tablet for servers, allows for an expedited order and payment process, as well as contactless payment and card present transactions directly at the table. Ziosk Pro is designed for curbside pickup and payment, line busting and tableside service, particularly in a patio or outdoor setting. It is built for table service, fast casual, and quick service restaurants. Ziosk Pro is in final beta testing and will be broadly available Q1 2021.
• Ziosk Tether, a technology integration created for restaurants with existing POS systems in place to process secure EMV, NFC and P2PE payments. With the liability shift from banks to restaurants, Ziosk Tether allows for upgraded payment security requirements to be met for those with legacy POS systems. Ziosk Tether can be used in fast casual and counter service environments, as well as table service restaurants.
• Ziosk Original, the original tableside tablet for the restaurant industry. It is an 8-inch guest-facing tablet that provides browsing, ordering and payment functionality, along with loyalty/e-club sign up, games and entertainment, surveys, promotions and a customizable user experience. The Ziosk Original has proven to deliver a minimum of 300% ROI for its restaurant brands, according to the release.

Payment on the Ziosk Original is at record levels, with an average use rate of 92% for all dine-in transactions. This is an average increase of nearly 30% since the start of COVID.

For an update on how the coronavirus pandemic is affecting kiosks, click here.