Payments

Worldline, Microsoft team on digital commerce fraud protection

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June 10, 2021

Worldline, a provider of payment and transactional services, is partnering with Microsoft to integrate Dynamics 365 fraud protection into its digital commerce payments suite, according to a press release.

Online fraud increased significantly during the recent pandemic and economic downturn, with losses of an estimated $12 billion worldwide, according to the release. It is not only widespread, but increasingly sophisticated, as the recent cyber-attack on Colonial Pipeline has shown.

Dynamics 365 is a portfolio of enterprise-level products covering sales, marketing, finance, commerce, supply chain, HR and more, including fraud protection. The integration will also enable a mixture of pre-set fraud controls and adaptive artificial intelligence that can learn to better identify fraud both on a client's own site and as part of a fraud protection network.

Worldline's clients will be able to see Dynamics 365 fraud protection working in real time thanks to a user interface. Users can balance fraud prevention with customer friction through a dashboard that analyzes false positives, optimizes rules to increase acceptance and uses a virtual fraud analyst interface to calculate risk appetite to balance customer friction and fraud catch rate.