News

Working Solutions releases remote-management software for Windows 7

December 8, 2009

Working Solutions Ltd. has announced the release of its Kiosk Monitor Watchdog remote-management solution for Windows 7, part of the company's line of Acquire software products.

According to a news release from Working Solutions, Kiosk Monitor Watchdog is a locally installed solution that is able to lock down a kiosk, preventing local or remote access. The program performs automatic remedial actions and continually monitors and logs preconfigured trigger events or errors. It is available in a stand-alone "lite" version, which can be configured to send e-mail notifications, or in a "pro" version, which enables remote administration, diagnostics, an optional support "ticketing" module and SMS warning functions.

Working Solutions says the "pro" package, a "software plus services" model, also includes the Remote Services Manager (RSM), which is installed remotely from the kiosk and enables support personnel to see an array of information about the kiosk network, and the PLUS! Network. The network comprises hosted, secure servers that facilitate the back-up and storage of data and provides a secure tunnel through which technicians can remotely operate.