Virtual I Technologies kiosk provides live customer-service talkback
February 1, 2009
SANTA ROSA BEACH, Fla. — A kiosk line manufactured by Virtual I Technologies could help cash-strapped businesses curb labor costs during the current economic recession, according to a news release.
The Virtual Receptionist, Virtual Hostess, Virtual Concierge and Virtual Salesperson are designed to provide live two-way communication between a consumer and a customer-service representative located off-site.
According to the release, this package offers businesses and restaurants the ability to automate their locale in a manner that is cost-effective, friendly and dependable. The interactive systems can offer one employee the ability to talk face-to-face with multiple sites. This cuts back on the payroll costs required to staff the company, since one employee can speak with consumers in different locations.