News
Virginia government deploys check-in kiosks statewide
September 20, 2009
Medical Check In Systems Inc. has announced the deployment of its Customer Service Check In kiosks in court and probation offices across the state of Virginia. In a news release, Medical Check In Systems says the deployment is part of Virginia' efforts to reduce overhead costs, meet budget cuts, improve customer service and track visitor statistics.
In the release, Medical Check In Systems describes how the kiosks will simplify the process of obtaining government services for the public:
The touchscreens now in place at some Virginia offices take a visitor name and ask the reason for their visit. The information is then posted on the computers of the office, where each department can respond with the proper person to handle the request. Using the system, the visitor can directly notify the right person for the job from the minute they walk in.
The company says its Customer Check In solution also has been deployed in state offices in Rock Hill, S.C., Michigan City, Ind., and Tulsa, Okla.
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