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Virgin America's stylish check-in kiosks make one air traveler feel too at home

February 10, 2009

The Boston Globe:Virgin America is spending nearly half a million dollars to make its new home at Logan International Airport more comfortable for air travelers. Among the changes: self-service check-in kiosks designed to appear as white acrylic tables that could pass for minimalist living room furniture. The only problem is that the kiosks made at least one passenger feel too comfortable. According to The Boston Globe, that passenger decided to water the fake orchids that had been placed on top of the kiosk with leftover soda. The soda leaked through the fake orchid, into the kiosk and fried the computer processor. Since then, Virgin has redesigned the kiosk tables with smaller computer processors and interior pathways to funnel fluids away from the electronics.
 
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