Hardware
ViewQwest, Synlan team on AI-powered virtual concierge kiosk
November 15, 2024
ViewQwest, a connectivity and ICT solutions provider, has teamed up with Synlan Technology, a subsidiary of iFLYTEK, to develop artificial intelligence solutions tailored for Southeast Asian businesses, according to a press release.
This collaboration aims to boost operational efficiency and customer experience across various sectors, including hospitality, retail, logistics and healthcare.
One example of the partnership is an AI-powered virtual concierge kiosk designed to assist non-English-speaking tourists. The kiosk will allow visitors to interact in their native languages and receive responses in their preferred language.
"As a newcomer to Singapore and the region, Synlan values a strong regional partner who understands the landscape," Jeffery Wang, general manager of iFLYTEK Openplatform Singapore, said in the release. "Our collaboration with ViewQwest allows us to jointly develop targeted AI solutions for the region's diverse market segments."
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