News

United completes EasyCheck-in installation

November 15, 2004

CHICAGO - United's EasyCheck-in kiosks allows customers to check in quickly at 104 airports nationwide, according to a news release. At many of these airports, travel-ready customers checking bags can take advantage of United's EasyCheck-in Curbside skycap service.

A total of 1,030 EasyCheck-in kiosks are positioned throughout United terminals for E-ticket customers traveling within the United States or internationally from the United States. United EasyCheck-in includes self-service kiosks, curbside skycap check-in and online check-in. Each month, nearly 3 million customers use EasyCheck-in kiosks, curbside or online services to obtain their boarding passes.

At an EasyCheck-in kiosk, customers can choose transactions in English, Spanish or French, change flights, request standby for an earlier flight, receive a new boarding pass during flight irregularities, request or change seat assignments, request or redeem an upgrade, add their Mileage Plus number to the reservation, print an E-ticket receipt, and check bags at designated kiosks.

Next month, customers checking in at a kiosk or online will be able to enter their E-ticket number, reservation confirmation number or Mileage Plus number to begin the check-in process, in addition to the options of using their credit, debit or Mileage Plus Premier card at the kiosk.