Customer Experience

United Airlines to introduce touchless kiosks for checking bags, printing bag tags

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May 5, 2020

United Airlines plans to introduce touchless kiosks for checking bags and printing bag tags, according to a paxes.aero report.

The checking and printing processes will be done by using the mobile app in conjunction with the kiosk. Passengers will scan the app at the kiosks for touchless printing purposes. 

Customers will no longer have to answer how many bags they are checking, how large they are and if they contain hazardous materials.

For an update on how the coronavirus is affecting the kiosk industry, click here.