News

United Airlines launches mobile check-in capabilities

March 28, 2010

United Airlines (NASDAQ: UAUA) announced it has launched mobile check-in and mobile boarding passes, enabling customers to check in using a mobile phone or Web-enabled mobile device and proceed through security and boarding without needing to present a paper boarding pass.

Customers flying on any United or United Express flight within the United States, Puerto Rico and the U.S. Virgin Islands may check in at the new mobile.united.com up to 24 hours before departure.

After checking in, customers can access via e-mail a mobile boarding pass that includes a two-dimensional barcode. The barcode can be scanned at airport security checkpoints and at the gate during boarding. The pass instantly refreshes to reflect any changes to seat assignments, gate changes and upgrade confirmations.

United's mobile boarding pass feature is available to customers departing from the airline's five hubs: Chicago O'Hare International Airport, Denver International Airport, Los Angeles International Airport, San Francisco International Airport and Washington Dulles International Airport, and from airports in Dallas-Fort Worth, Las Vegas, New York LaGuardia, Orlando, Philadelphia, Phoenix, Portland, and Seattle.

The airline plans to introduce mobile boarding passes at additional airports, including Atlanta, Baltimore, Minneapolis-St. Paul, Salt Lake City and Orange County-Santa Ana in the coming weeks.