Software

TrueConf's kiosk facilitates contactless communication in emergency hospitals

Image courtesy of TrueConf.

September 28, 2021

TrueConf, a Russian company that produces software-based video conferencing and unified communications products, has released its TrueConf Kiosk Safety Version with RFID and NFC access control designed for contactless communication in emergency hospitals, according to a press release. Powered by Linux or Windows, TrueConf Kiosk SV provides a communication bridge for frontline medical workers fighting COVID-19.

The solution is used in the Bakulev Scientific Center for Cardiovascular Surgery in Moscow to ensure safe video communication between different zones of the hospital.

To ensure safety of medical workers and patients, the Medical Research Center divided the hospital into two zones: an isolated "red zone" where quarantined patients are treated, and a "green zone" designed for daily consultations, with limited personnel flows between the two zones.

The hospital prohibited medical staff from using smartphones and other personal devices to mitigate the risk of viruses penetrating outside the potentially infected area. TrueConf built a connection bridge between the hospital areas with the help of contactless video-enabled kiosks.

TrueConf Kiosk SV enables frontline workers in the "red zone" to discuss the medical diagnosis and treatment with experts in the "green zone." Doctors hold a personal access card or bracelet with an RFID/NFC tag close to the self-service kiosk to contact managers, consult a colleague remotely, contact an operator or make phone calls.

Once authorized, they gain access to the address book in the video conferencing system.

It is also possible to display an emergency call button on the main screen of TrueConf Kiosk SV that is available to all users, including unauthorized ones. Card authorization is required to personalize the user address book and protect the device from third parties.

Additionally, doctors and nurses can perform routine tasks such as inspection and diagnosis through video while staying in the "green zone."

For an update on how the coronavirus pandemic has affected kiosks, click here.