Payments

Travelex expands ATM click-and-collect across UK airports

Image provided by Travelex Ltd.

May 2, 2023

Travelex Ltd., a foreign exchange brand, has expanded its ATM click-and-collect service across Heathrow, Birmingham and Manchester airports following a successful pilot at Heathrow Terminal 5, according to a press release.

Following the success of the pilot, Travelex now offers the click-and-collect service at more than 50 ATM locations across all Heathrow terminals, and has extended the service to Manchester and Birmingham airports in readiness for summer 2023.

The service enables customers to pre-order foreign cash online at Travelex's best possible rate before collecting it contact-free from an airport ATM. Customers place their order via the Travelex website and then collect their currency from an ATM using their phone and credentials.

Currently, customers can withdraw up to $800 or €800 via ATM click and collect; there are no collection fees and orders can be collected from the ATMs at any time of day.

At Birmingham Airport Travelex has also launched a first-of-its-kind digital signage for three of its ATMs. The bright 2.5mm direct-view LED screen wraps around three sides, creating a canvas to engage departing travelers. The content displayed is adjusted to match flights departing and will be further expanded to link to other relevant data such as weather and demographics.

"ATM click-and-collect enables our customers to not only access their currency in a new, fast and convenient way, but to do so at the best rates possible too," Richard Wazacz, Travelex CEO, said in the press release. "The service is one of many new innovative propositions we are developing to simplify our customers' access to international money, and we are delighted to be extending it following a successful trial at Heathrow Terminal 5."