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Travelers embrace boarding-pass kiosks in hotels

June 13, 2006

The Washington Times: Do-it-yourselfers have one more place where they can take care of business while avoiding human contact: the hotel. The Hilton Washington on Connecticut Avenue NW is one of 37 Hilton hotels that lets guests use self-service machines to check flight information and print out boarding passes, as well as check themselves in and out of the hotel.

"Travelers like the convenience, especially with Southwest, where it's first-come, first-serve," said Nichole Ward, director of front office operations for the Washington Hilton.

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