March 3, 2004
Kiosk integrator Fivepoint, LLC (Dayton, OH) is just over two years old, so it hasn't had much need for repair services to its products. Nevertheless, the company is prepared, especially when it comes to repair of a kiosk's touch screen.
"As you can guess, we use quite a few open-framed industrial LCD panels in our kiosks," explains Edward Crowley, VP of sales and business development. "We chose CRC Systems-The Touch Screen Repair Depot (Tampa, FL) to troubleshoot and fix any of our customers' problems with these components. We made this decision because CRC has 20 years of experience fixing displays. In addition, the company also provides our customers with a quick (7 to 10 days) turnaround time and a 120-day warranty on all repairs.
CRC repairs touch screens from TouchSystems Corp., 3M Touch Systems, and NCR. Its kiosk repair service includes replacement of capacitors, fuses, and transistors. The company also performs voltage adjustments, restores CRTs (cathode ray tubes), and provides parts such as flyback transformers, controllers, monitors, and CPUs (central processing units). The types of devices it services include LCD monitors, LCD screens, open-frame industrial displays, panel-mount display modules, rack-mount modules, touch screens, and medical diagnostic imaging displays. CRC also repairs all makes and models of receipt printers. Visit us online atwww.touchscreenrepair.com