News

The great kiosk comeback

July 27, 2004

Hotel Interactive.com: Hotel check-in kiosks are back and this time around everyone is excited about the benefits a kiosk can provide. Driving customer loyalty through faster service is the driving force behind the reemergence of hospitality kiosks. Kiosks and remote check-in systems are making business more efficient every day. "We would love to see more self-service in the hospitality industry," said Thomas Spitler, Hilton's VP for Front Office Operations and Systems.

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