News

The American Hospital Association endorses Gozio Health wayfinding solution

November 2, 2016

The American Hospital Association (AHA) has exclusively endorsed Gozio Health’s wayfinding solution. Following a proprietary due diligence process, AHA Solutions, a division of Health Forum, the AHA strategic business enterprise, endorses products and services that help member health care organizations achieve operational excellence.

Gozio's Wayfinding Solution assists hospital visitors in finding their destinations quickly and easily, helping to alleviate stress, reducing the risk of missed appointments and improving their overall experience. An interactive digital signage kiosk version for building lobbies also serves visitors.

The wayfinding solution provides GPS-like "blue-dot" and turn-by-turn directions via a mobile app on patient or visitor smartphones and tablets. Its patent-pending navigation technology guides patients and visitors from home, through traffic, into the hospital parking garage, through hallways and on to their destinations.

The turnkey solution enables hospital staff to edit content on their customized, hospital-branded platform, including updates to the points and information on their 3-D facility maps.

They can also send messages to engage and inform patients, visitors and staff. Analytics tools allow hospitals to understand how patients and visitors move through their facilities, and to survey them immediately after their experience — allowing for quick corrections that may improve patient satisfaction scores.