Customer Experience

Thales introduces AI identity verification service

October 30, 2020

Thales, a provider of digital security, has launched its identity verification suite in response to the rising need of remote client onboarding, according to a press release.

With privacy and user experience as its heart, the IDV Suite enables a secure artificial intelligence identity verification service that integrates facial recognition technology, document security features recognition and machine learning engines. The solution addresses the COVID-19 environment with touchless interactions, allowing service providers to reach end users via their mobile handsets or the web.

Secure identity verification has become a crucial part of online security and digital onboarding, and constitutes a significant opportunity for businesses. In cases such as digital enrollment or Know Your Customer (KYC) regulations, ID verification is critical in order to efficiently detect fraud and therefore build user trust in the digital world.

The IDV Suite allows a secure and smooth user journey for markets from the travel industry (airlines and airport security, car rental companies, public and private transportation), telecom operators, banks, citizen services (International Driving Permit) and all types of online service providers looking to meet their KYC needs. To ease the deployment of the solution, Thales provides flexible onboarding options including a highly secure connection to Thales IDV server in solution as a service mode.

The modular solution offers flexibility to deploy a single solution across all channels, whether through mobile applications, websites, or a network of dedicated document scanners, thus aligning with the security expectations of each industry.

From checking the validity of the machine-readable zone of an ID document to more advanced control under white light, infra-red and UV checks, the suite can also securely perform contactless NFC verification using the chip of e-documents.

The customer is asked to take a selfie, and the solution transparently analyzes the liveness of the selfie and securely matches it against the portrait on the ID document, allowing for quick and efficient identity biometric verification.

Image courtesy of Thales.

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