Customer Experience

Telehealth kiosks bridge the gap for underserved Illinois communities

Photo: Adobe Stock

December 20, 2024

A telehealth initiative in Illinois is aiming to connect vulnerable populations with vital health resources and community services.

Telehealth kiosks are being installed in various locations across Peoria and Chicago to provide easy access to information and support, according to an OSF Healthcare report.

The user-friendly kiosks feature a touchscreen interface and offer a directory of social and government services, including housing, food and healthcare assistance. By utilizing cellular technology, the kiosks ensure accessibility even in areas with limited Wi-Fi.

Researchers will gather feedback from users to refine the features and functions of the kiosks. The goal is to create a valuable tool that empowers individuals to take control of their health and well-being.