Customer Experience

Tech partners create virtual telehealth solutions with voice commands

Image courtesy of Let's Talk Interactive.

March 4, 2021

Let's Talk Interactive Inc., a providerof customizable telehealth solutions, and Voice Products Inc., a voice, transcription and speech solution provider focused on healthcare, public safety and call center recording, have teamed on a solution that enables virtual office and telehealth sessions with voice commands, according to a press release.

The partnership combines LTI's HIPAA-compliant online software and hardware with Voice Products' speech recognition technology, enabling providers to operate virtual office and telehealth sessions with voice commands, eliminating the need to use a mouse and keyboard.

Providers can update patient notes quickly with voice commands associated with voice recording, as well as assign documents, schedule sessions and a host of other touchless commands.

"Innovation in telemedicine expands beyond a 'one-size-fits-all' solution, which is why we're bringing together two major innovators to execute a 21st-century healthcare approach," Arthur Cooksey, founder and CEO of Let's Talk Interactive, said in the release.

"The medical industry is seeing the advantages of telemedicine, from a family physician keeping people from coming in during COVID to the specialist who can see patients in rural areas more often and with less travel," Dean Tullis, president and CEO of Voice Products, said in the release. "Speech recognition makes telemedicine even more efficient by allowing physicians to drive the platform with their voice."

The partnership brings new options to Voice Products customers, such as the opportunity to utilize LTI's physician consortium to provide specialists, including mental health professionals. LTI and Voice Products utilized this network of physicians to design a telemedicine workflow for the Fort Madison, Iowa Community School District by providing behavioral health professionals.

The two companies are providing primary and mental health care to Montgomery County, Maryland schools via telehealth carts loaded with medical devices and telemedicine software. The school district hopes to expand these services to 62 other schools.