Transportation
Systems failure impacts Canadian airport kiosks
August 21, 2024
A national system failure of Canadian airport automated kiosks has caused a significant slowdown at border control, according to an rci Canadian News report.
The Canada Border Services Agency said Tuesday that a partial system outage has been affecting customs screenings, including the self-service kiosks, at some Canadian airports.
"The current national system failure of the automated kiosks is causing a slowdown at border control in all Canadian airports, However, there is no impact at YUL Montréal-Trudeau International Airport," a spokesperson for Aéroports de Montréal said in an email to the news outlet.
"Technicians are currently assessing, and a contingency plan has been deployed, enabling passengers to be processed, but obviously with a longer-than-usual delay. We also deployed a message via our PA system to inform passengers of the situation."
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