Transportation

Spirit Airlines deploys self-bag drop at Atlanta airport

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March 30, 2022

Spirit Airlines has introduced its self-bag drop with biometric photo-matching operation at Hartsfield-Jackson Atlanta International Airport and is already streamlining the check-in experience, according to a press release.

Guests are advised of the biometric option after scanning their boarding pass at the self-bag drop unit. They may either opt in and continue unassisted or opt out for agent-assisted service.

Once the guest opts in, the unit instructs them to scan their ID on the built-in hardware.

The unit compares its scan of the photo on the ID with a facial scan captured by its on-board camera, along with comparing ID information with the guest's reservation details. None of the data is transmitted to any government agency.

A successful match initiates the rest of the bag check-in process.

Testing data shows the procedure drops average processing time to just 70 seconds per guest, reducing time spent at bag check by 30%.

The system is also operating at New York's LaGuardia Airport, Chicago O'Hare and Dallas Fort Worth.