Some Borders stores to begin using self-service kiosks in October
June 25, 2008
Internet Retailer: New Orleans is one of 14 sites for new "concept stores" from Borders Group Inc. The stores will feature Web-based services including computer kiosks where shoppers can use digital and Internet tools for researching a trip and booking their travel. Self-service Borders.com stations will enable shoppers to access Borders' new e-commerce site in the store. Shoppers can check the availability of a particular title and its location in the store, or order products from the site. Books, music and movies ordered at the kiosk can be shipped directly to a customer's home or to the store for pick-up. The New Orleans store is expected to open in October.