Government
Social Security unveils kiosks for faster, more accessible check-in
September 9, 2024
The Social Security Administration has rolled out kiosks in local offices in Montgomery, Alabama, to streamline the check-in process and enhance accessibility for all visitors, according to a report by the Montgomery Advertiser.
"We're committed to making our services more accessible while protecting your privacy," a representative for the SSA told the news outlet.
The kiosks offer a user-friendly, self-service option for check-in and basic interactions with the SSA. Additionally, features like accessible keypads, audio headphone jacks, Braille instructions and privacy filters on touchscreens cater specifically to those with visual impairments.
These kiosks complement the previously launched Mobile Check-In Express program, allowing visitors to use their smartphones to check in, receive digital queue updates and get notified when a representative is ready.
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