Customer Experience

Singapore wireless carrier deploys 5G enabled multimedia kiosks

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January 5, 2021

Singtel, which operates a 5G network in Singapore, has transformed its payphone booths at Tong Building on Orchard Road into multimedia kiosks, providing round-the-clock access to Singtel services and complimentary 5G-powered Wi-Fi, according to a press release.

Unboxed Lite will provide Wi-Fi connections powered by Singtel's triple-band 5G which utilizes 3.5Ghz, 28Ghz and 2100Mhz frequencies. Consumers with any smartphone can connect to the 5G-powered Wi-Fi for free to experience Singtel 5G's fast speeds, as well as smooth streaming of exclusive 4K content from Love Nature. To provide a safe and secure environment, all touch surfaces in Unboxed Lite are disinfected frequently and coated with a long-lasting anti-microbial solution.

"With 5G set to go mainstream with more devices and applications available in the coming months, we will launch Unboxed Lite experience zones progressively across the island to bring richer experiences enabled by 5G, AR and VR closer to the consumers," Gan Siok Hoon, managing director of sales and marketing, Consumer Singapore, said in the release.

Unboxed Lite features next-generation self-service kiosks powered by mmWave 5G and Singtel's AI assistant Stella. It offers customers a 24/7 contactless experience for prepaid card purchases and top-ups, Singtel mobile, fiber broadband and TV subscription sign-ups, instant SIM card replacements and more.