News

Seminars, speakers announced for Self-Service & Kiosk Show

February 5, 2006

LOUISVILLE, Ky. - Speakers and seminar topics have been announced for The Self-Service & Kiosk Show, which will take place Feb. 13-14 in Orlando.

Speakers will include:

• Peter Wolf, MobileLime ("Mobile Phone Payment: Marketing, loyalty and other benefits for retailers and their customers")
• Pete Charpentier, NCR Corp. ("Best practices for kiosk deployments in quick-service restaurants")
• Kerry Bodine, Forrester Research ("The Kiosk Environment: Strategies to increase kiosk visibility, foot traffic and user comfort")
• Alex Richardson, Selling Machine Partners ("Trends in assisted-selling applications at major retailers")
• Jim Garrett, Kudzu Interactive ("Reaching Your Restaurant Guest with Self-Service Options: Online to-go and take-out ordering")
• Peter C. Honebein and Roy F. Cammarano, authors of "Creating Do-It-Yourself Customers" ("Four pillars for satisfaction when customers do the work")
• Doug Peter, St. Clair Interactive Communications ("Retail self-service and multi-channel strategies")
• Robert Ventresca, Netkey ("Avoiding the five most common oversights found in self-service")
• Bob Fincher, NetWorld Alliance ("The state-of-the-art in kiosk and self-service solutions")
• Keynote address: Janelle Barlow, author of "Branded Customer Service: The New Competitive Edge" ("Bringing your brand to life in your self-service project")
• Aaron Hagler, Agilysys ("A `Giant' self-service story: The grocery store of the future")
• Sandra Nix, D2 Sales ("How custom-designed kiosks create unique brand & marketing advantages")
• Sandra Hartfield, Palm Desert National Bank ("After the Transaction: What you need to know about deploying financial services kiosks")
• Brian Ardinger, Nanonation ("Pop-Up Retail: How to expand customer reach and deliver innovative customer experiences")
• Scott Shaw, Fishbowl, and Adam Golumb, Eat'n Park Hospitality Group ("Using self-service kiosks to build a customer marketing/CRM database")
• Hamed Shahbazi, Info Touch Technologies ("Serving the `cash-preferred' demographic with financial services kiosks")
• Glen Fossella, Source Technologies ("Assisted self-service: Blending high-tech and high-touch")
• Paul Barron, Fast Casual Magazine and QSRWeb.com ("Self-service applications in QSR and fast-casual restaurants")
• Francie Mendelsohn, Summit Research Associates ("Secrets of design for usability")
• James Bickers, editor of KioskMarketplace.com, SelfServiceWorld.com and Self-Service World magazine ("Ten great self-service deployments and what you can learn from them")

For more information and reservations, visit www.selfservicekiosk.com.

[Editor's note: Info Touch Technologies became Tio Networks in April 2006.]