News
Self-service, e-ticketing help Malaysia Airlines cut costs
December 1, 2008
Travel Daily News:SITA, the aviation IT specialist, and Malaysia Airlines have announced plans to replace in-house reservations system as part of a $130 million IT-driven turnaround program that has helped bring the Asian carrier back to profitability, with annual expenses cut by more than $140 million. Over the last 10 years, SITA has launched an e-ticketing and self-service check-in option for passengers of Malaysia Airlines. "SITA delivered a new passenger-services system for the airline in record time, including one of the fastest e-ticketing implementations ever seen by IATA," said managing director and chief executive of the airlines, Idris Jala. "It was done in 11 months, resulting in $6 savings for each ticket sold."
Related Media
Subscribe
Get the latest news and resources from Kiosk Marketplace.
Recent Posts
Qu launches AI-powered platform for restaurants
How next-generation kiosks are transforming the airport experience
ZKTeco WFM unveils facial recognition, flexible data collection technology
SML Group sells Clarity software, refocuses on RFID, data solutions
Illinois man sues Home Depot over facial recognition at self-checkout
