Customer Experience

Robots deliver food, beverages to customers at Korean airport

Image provided by iStock.

July 27, 2022

Travelers at the Incheon International Airport in Korea can have food and coffee delivered by robots launched by Baemin, an app provider, according to a report in The Korea Herald. The robots are delivering to travelers for cafes and bakeries in Terminal 1.

Customers scan a QR code on airport seats using the app to place an order. People without apps can access the company website and pay using a credit card.

The robot has two cabinets and carries a maximum 17 kilograms and can deliver up to 250 meters from the point of origin.