News

RFID tag-dispensing kiosk debuts worldwide

November 16, 2003

MADRID, Spain -- TransCore has developed a kiosk that dispenses radio frequency identification (RFID) transponder tags and provides customers with automated toll account-management functions any time of day or night.

The patented machine, called TagTeller, is a self-service unit that accepts credit cards, debit cards and cash payment, and allows users to open a new account, receive a programmed tag, replenish an existing account, change account information, obtain a statement or balance, pay violations and perform various routine account management tasks.

According to a news release, TransCore will provide several configurations of the machine for indoor, outdoor, drive-up, walk-up and in-lane use, depending on the toll authorities' needs. Toll collection is the first application.

The back-office network supporting the machines will also enable a range of temporary and permanent account formats, both pre-paid and auto-replenishing. The machine can dispense various types of tags including a low-cost, paper-thin transponder tag, such as the eGo self-adhesive windshield sticker tags.

Toll authorities will be able to integrate these machines under their own brands, impacting customer loyalty and satisfaction by making customer service more accessible in more locations. The TagTeller concept also helps authorities control costs through increased automation.

Like ATMs, these kiosks will accept universal, worldwide currency, support multiple languages, offer easy restocking and servicing, and include security provisions, according to the release.