Retail

Retail institute recognizes Ikea for self-checkout provided by Diebold Nixdorf

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March 23, 2021

The EHI Retail Institute presented Ikea a "retail technology award europe 2021" in the new category of Best AI & Robotics Application as a result of a self-service solution provided by Diebold Nixdorf. The award honors the retailer that has implemented the best and most innovative AI solutions into its store ecosystem, according to a press release.

Diebold Nixdorf provided camera-equipped, self-checkout solutions empowered by an open-API software platform. The technology improves the self-checkout experience allowing consumers to scan and go, thus avoiding queues or other frictions.

Ikea has deployed the product recognition technology, called iCheck, at a store in France, which is integrated into Diebold Nixdorf's DN Series Easy self-checkout solution to automatically identify every product. A camera above the self-checkout system detects scan errors and notifies the consumer to rescan and correct the shopping basket if necessary.

Diebold Nixdorf partners with Checklens, an AI technology company that enables a frictionless shopping experience and maintains accurate stock for Ikea.