Customer Experience

Reflect Systems, BrightSign, NEC team on digital signage packages

Levi's flagship store—the largest of its kind in the world—located in Times Square in New York City. The space offers an unmatched shopping experience with a focus on customization, personalization and local New York artists. Photo: BusinessWire.

August 12, 2020

Reflect Systems, a provider of place-based digital experiences for retail, entertainment and healthcare providers, has joined forces with BrightSign, NEC Display Solutions and NEC Financial Services to offer digital signage packages to help companies drive positive, safe customer experiences through its Retail Resurgence Program, according to a press release.

Due to the strength of their existing relationships, Reflect, BrightSign and NEC were able to quickly come together to help businesses improve their customer experience without incurring any large upfront expenses, according to the press release.

Instead of having to choose between business operations and investing in effective marketing strategies, the RRP empowers companies to deploy digital experiences that will better position them for long-term financial success.

Through the program, businesses can install digital displays and kiosks at no cost for three months, followed by reduced monthly payments for the next 12 months and standard payments for the remaining 24- or 48-month term.

Customers can select — and customize — the following digital signage displays, kiosks and wall-mount kits:

• Store-front concierge: The kiosk greets customers upon entry and provides key information, and safety reminders, as well as tracking occupancy and triggering specific content as needed.
• Checkout assistant: The kiosk offers safety, social distancing and store offer reminders in areas where customers are likely to congregate, such as fitting rooms and checkout lines.
• Safety ambassador: the kiosk features a digital display with integrated media player to update customers on safety procedures, new store hours or promotions alongside a built-in hand sanitizing station.
• Product specialist: A mounted display can be placed in specific areas to provide information to customers on product characteristics to drive purchases.
• Brand ambassador: A mounted display used to tell a brand's story, promote loyalty program engagement and convert visitors to customers.