Retail

Raydiant, Tyme offering self-service kiosks to clients

Provided

August 19, 2021

Digital signage and experience platform provider Raydiant is partnering with self-service kiosk provider Tyme to offer products to brick-and-mortar customers, according to a press release.

Raydiant customers can use the self-service kiosk inside their stores, restaurants, hotels and other customer-facing businesses. Kiosks can be customized as interactive marketing displays, self-service ordering and checkout kiosks or both — switching between the two functionalities.

Raydiant CEO Bobby Marhamat said kiosks are an essential part of business in the current economy.

"Our goal is to consistently expand our platform to offer an unparalleled usability that keeps our customers competitive in the marketplace," Marhamat sai, in the release. "Tyme delivers on all fronts: it gives brick and mortars a way to engage with in-location customers at a whole other level — one that provides personalized customer service in a virtual environment. And this integration offers that extra level of functionality, since kiosks can be customized to match the needs of the business and customer base. For example, customers can learn about your products in an exciting, self-guided environment, or place their order and pay on a self-service kiosk — or all of the above."

Raydiant customers can use the interactive Tyme platform via a Raydiant-enabled touchscreen, or a floor-standing or countertop kiosk. The Tyme app is integrated into Raydiant's In-Location Experience Platform and can be accessed from the Raydiant dashboard.

Tyme COO Omar Boukottaya is also excited about the collaboration.

"This is an excellent opportunity for two forward-thinking businesses to come together and support the brick and mortar businesses in our community with the technology they need to serve today's customers," Boukottaya said in the release. "At a time where in-location services can make or break a business, Tyme and Raydiant are providing businesses the edge they need to survive — and thrive."

Founded in 2017, Raydiant is backed by investors, including Bloomberg Beta, Lerer Hippeau, Transmedia Capital, 8VC, Atomic Ventures and Ron Conway.

Tyme Commerce, founded in 2018, is a personalized, omni-channel end-to-end food platform that customizes user experiences with AI-driven solutions.