Restaurants

PopID teams with XPR, Samsung on face verification ordering kiosks

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January 16, 2023

PopID, a biometric fintech company and XPR, a global kiosk software platform, have introduced an integrated solution on the new Samsung Kiosk Windows 10 IoT Enterprise edition using face verification to check in and check out, according to a press release.

The face verification platform for ordering and payment, called PopPay, for quick service restaurants, offers:

• Increased speed. When consumers use face verification to check in at the beginning of the ordering process, they immediately see their favorite orders and can click to repeat the order instead of having to spend time recreating the entire order from scratch. The average time to order for regular customers moves from minutes to seconds.
• Increased ticket size. When consumers repeat their favorite orders, there is an opportunity to upsell them based on their ordering history. Data shows that consumers using PopPay Check In spend about 4.5% more than consumers anonymously ordering.
• Increased loyalty engagement. Loyalty engagement on self-ordering kiosks is limited by the complexity of consumers needing to open up an app on their phone and scan a QR code or type in a phone number on the kiosk in a public environment. PopPay has increased loyalty enrollment and usage on self-ordering kiosks in quick service restaurants.

The benefits of PopPay Check Out on the new Windows kiosk for quick-service restaurants are:

• Decreased payment processing fees. PopPay has developed new forms of money transfer and settlement that can reduce payment processing fees for operators.
• Reduced fraud. PopPay has worked with financial institutions to demonstrate that when a picture is used to verify a payment transaction, there is less risk of fraud.