News

Pendum launches sales and service kiosk for credit unions

May 28, 2008

DENVER, Colo. — Pendum Inc., an independent provider of cash automation and armored transport solutions, announced that it has launched sales and service of a self- service kiosk designed specifically for credit unions through CO-OP Shared Branching and Financial Service Centers Cooperative Inc. (FSCC).

The NCR 3800 Shared Branch Kiosk gives credit unions a powerful new tool to serve members and "guest" shared branching members conveniently and inexpensively. And Pendum, NCR's top reseller, now offers a single-source solution for the 3800 kiosk including hardware, installation, first- and second-line maintenance, cash replenishment, and cash and check deposit pick-up.

"We have already fulfilled and installed more orders for this kiosk than anyone in the industry," said Robert Malik, Pendum EVP. "By matching this ground-breaking product with our complete line of nationwide services, we're able to provide a superior value to credit unions."

Powered by a Web-based engine from Ensenta, the NCR 3800 allows end-users to conduct a wide range of financial transactions quickly and easily, whether at their own credit union or a shared location. Credit unions can install the kiosks in locations most convenient to their members, including branch locations, retail stores or credit union-sponsored employer offices.

"The NCR 3800 helps credit unions to truly realize the benefits of the shared branching concept," said Jim Ballagh, Ensenta vice president of business development, "and Pendum's one-stop approach to sales and service makes the kiosk simple to implement and maintain."

For credit unions, using the NCR 3800 to expand their presence is far less expensive than opening an additional brick-and-mortar branch.

"Ensenta kiosks have enhanced the way we serve credit union members within the shared branching network," said Kelly Valencia, manager of First Tech Credit Union based in Portland, Oregon. "These machines are also a viable Check 21 solution. The kiosks are very user-friendly, and our back office finds the EZ Admin System for processing to be just as easy to use. This system lets us view shared branching transactions made by our members and non-members at all Ensenta and 7-Eleven Vcom units."

This service is currently available to more than 35 million credit union members nationwide.