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Patients give Take Care Clinics high marks in kiosk survey
August 24, 2010
Take Care Health Systems, a wholly-owned subsidiary of Walgreens and the nation's largest and most comprehensive manager of convenient care clinics, received the highest satisfaction ratings from more than nine out of every 10 patients, Take Care announced.
More than nine out of 10 Take Care Clinic patients feel that the nurse practitioner or physician assistant spends enough time with them, and a similar number strongly feels that the nurse practitioner or physician assistant carefully listens to them and explains things in a way that is easy to understand.
More than 50,000 Take Care Clinic patients took part in the survey through on-site kiosks at more than 350 clinic locations. The research firm Gallup validated the results through a nationwide, random outbound phone study. Results of that study indicate that the on-site kiosk data provided an accurate portrait of Take Care Clinics' patient-engagement performance.
Take Care Clinics are walk-in, professional health care centers located at select Walgreens drugstores across the country. Board-certified family nurse practitioners and physician assistants treat patients 18 months and older and are licensed to write prescriptions when necessary that can be filled at the patient's pharmacy of choice. Take Care Clinics are open seven days a week, with extended evening and weekend hours.
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