Hardware

Parking kiosk snafu costs Maryland city nearly $20K

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July 9, 2021

A parking kiosk glitch has cost Ocean City, Maryland as much as $20,000, according to a delmarvanow.com report.

Flowbird, which operates the kiosks, performed a software update July 1 that caused some customers to be charged more than once. The city then shut down the paid parking from 9 p.m. July 5 to 5 p.m. July 6, causing a revenue loss of as much as $20,000.

Flowbird has since resolved the issue and is compensating overcharged customers, according to the company.