News

Pan-Oston releases Utopia Auto Attendant self-checkout solution

June 4, 2009

BOWLING GREEN, Ky. — Pan-Oston, a leader in smart retail counter and checkout solutions for more than 40 years, has introduced the newest model in its Utopia self-checkout product range.

According to a news release, Utopia's Auto Attendant conversion kit is a self-checkout solution designed exclusively for independent grocers with four to six lanes. With the same footprint as a traditional cash stand, the Auto Attendant easily can bolt onto an existing lane.

"Pan-Oston's new Utopia Auto Attendant self-checkout is an N.G.A. exclusive product," said Frank DiPasquale, executive vice president of the National Grocers Association. "The Auto Attendant conversion kit gives our members with four to six lanes all the operating and customer satisfaction benefits of self-checkout at a very reasonable cost and the ability to reuse their existing checkout lane and peripherals."

The Auto Attendant is built upon the market-proven Utopia self-checkout platform, a plug-and-go solution that works with both Microsoft.NET and Linux software; uses bank note recyclers; and offers grocers a choice between "scan, bag and pass" lanes, traditional modular units, in-counter or counter-top units and cashier-optional models.

Utopia works with 98 percent of POS software and has the lowest attendant intervention rates in the industry.

"Our Auto Attendant was developed to give smaller grocers all the benefits of self-checkout. By using their existing lanes and peripherals, the cost of entry is much lower," said Jim Vance, president of Pan-Oston. "And with a bank note recycler in their Utopia Auto Attendant, they can reduce their cash-till requirements by thousands of dollars."