Customer Experience

Olea Kiosks teams with UrVenue on self-serve, on-site hospitality booking, transactions

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December 10, 2020

Olea Kiosks Inc., a provider of self-service kiosk solutions, is teaming with UrVenue, a hospitality technology platform that powers commerce, enhances the guest experience and monetizes a resort's real estate, according to a press release.

With Olea kiosks on-property, this partnership enables venues and hotel properties to layer in another customer touchpoint that drives self-service revenue with transactions that are contactless, resource-free, branded and always open for business.

Urvenue's technology allows resorts to monetize non-room inventory and other guest touchpoints during the in-stay journey. The kiosks provide a cashierless booking capability, allowing guests to book and transact any inventory within UrVenue, including but not limited to, special event ticketing such as seasonal pop-up experiences, show tickets, restaurant reservations, pool-side cabanas, nightclub and day club admission, special promotion vouchers, sportsbook lounge seats and bundled on-property experiences

"Self-service kiosks equipped with the same technology used across all customer touch points helps with workforce management and removes mundane tasks like order and payment entry to allow staff to focus on higher-value tasks that truly enhance the guest experience," Frank Olea, Olea Kiosks CEO, said in the release.