News

Ohio Subway implements first drive-thru touchscreen kiosk

July 27, 2006

SUWANEE, Ga. — Pro-Tech Solutions announced the implementation of its Pro-Tech drive-thru kiosk at a Subway restaurant in Mentor, Ohio. The kiosk stands almost 5-feet tall, but is built upon a telescoping pedestal that allows the unit to move up or down to accommodate vehicle size.

 

The kiosk features an auto-dimming circuit and ambient-light sensors, so the 15-inch touchscreen can adjust to time of day or weather conditions automatically.

 

Peter Kaszycki, president of Pro-Tech, said the touchscreen is mounted behind a half-inch of safety glass.

 

"The elements are mounted behind the glass and projected through the screen," he said, making the kiosk resistant not only to the elements but also vandalism.

 

Since 65 percent of all QSR sales take place at the drive-thru, products like the Pro-Tech kiosk will be of interest even to chains like Subway, which traditionally have not offered drive-thru.

 

"A Subway owner I know tried to open a drive-thru using the standard headset method," said Nick D'Angelo, owner of the Ohio Subway. "It was a disaster. The Subway menu is unique and there's too much guesswork involved. Pro-Tech's touchscreen menu allows me to serve my customers both inside and out. It's like having another store."