January 26, 2005
Bingley, United Kingdom - Global Display Solutions Ltd. introduced a service designed to almost eliminate display downtime in the field for all of its customers. GDS can fit all of its displays with self-diagnostic capabilities, which enable the monitors to alert GDS when there is a problem or replacement is needed, according to a news release.
GDS is a manufacturer of industrial display solutions for a number of industries worldwide including kiosks, retail, advertising, entertainment, banking, marine and transportation.
This new initiative has been introduced as part of the company's successful Advanced Exchange program. The Advanced Exchange program is a service support system that allows customers to replace a failed display within 24 hours. All failed units go through a five-stage process to ensure reliability.